Under the general supervision of the Director of Revenue Cycle, is responsible for administering, coordinating, and reviewing the performance of patient access functions across the organization, including scheduling, pre-registration, insurance verification, prior authorization, financial clearance, and registration for hospital and clinic services. This leader seeks to identify and implement new and emerging strategies to enhance the patient experience, increase efficiency, and improve customer service, identifies opportunities to work with leaders in other areas, including corporate compliance, clinical services, case management, and patient business services, to ensure compliance, increase care coordination, and improve process efficiency between departments.
Education: High School diploma or equivalent, Bachelor’s degree preferred, or equivalent combination of education and experience.
Experience: At least 5-7 years of progressive leadership experience related to the healthcare revenue cycle. At lease 7-10 years of experience working in the revenue cycle environment, with some patient access experience required.
Patient Access Operations
Patient Access/Path Performance