Under the immediate supervision of the Director of Patient Access, is responsible for ensuring a positive patient experience while providing a centric scheduling/registration approach for all scheduled appointments provided at Huggins Hospital Physician Practices. Treat patients in a respectful, confidential and family-friendly manner.
Education: Graduate of approved Medical Assistant Program, or successful completion of an LNA or EMT course
Experience: One to two years of experience in the medical field unless successful completion of an accredited Medical Assisting Program, LNA course, or EMT course.
Licensure: Medical Assistant, LNA, or EMT required
Responsible for scheduling, interviewing and pre-registering all patients utilizing Huggins Hospital Provider Services.
Obtains necessary information related to the request for an appointment with Huggins Hospital providers.
Ensuring all aspects of the patient’s financial obligations are secured.
Ensures excellent patient service at all times.